Cervey APIs Degradation – Investigating Service Alerts

Incident Report for Cervey LLC Status Page

Resolved

We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Posted Apr 19, 2026 - 19:36 CDT

Update

Impacted Monitors:
- Surescripts API
- Web Drug Search
- Beta Web Drug Search
- Interface Broker
Posted Apr 19, 2026 - 18:17 CDT

Update

Impacted Monitors:
- Surescripts API
- Web Drug Search
- Beta Web Drug Search
Posted Apr 19, 2026 - 18:16 CDT

Update

Impacted Monitors:
- Web Drug Search
- Surescripts API
Posted Apr 19, 2026 - 18:15 CDT

Investigating

We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Web Drug Search

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Posted Apr 19, 2026 - 18:15 CDT
This incident affected: Cervey APIs (Interface Broker, Surescripts API, Web Drug Search, Beta Web Drug Search).