Resolved -
We have identified and resolved the issue affecting our Claim Processors systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 8, 21:46 CST
Update -
Impacted Monitors:
- Direct Connect (Prod) Processor
- RedSail (PowerLine) Processor
- Test Claim A-1 Processor
- Test Claim B-1 Processor
Jan 8, 21:42 CST
Update -
Impacted Monitors:
- RedSail (PowerLine) Processor
- Test Claim A-1 Processor
- Direct Connect (Prod) Processor
Jan 8, 21:41 CST
Update -
Impacted Monitors:
- Test Claim A-1 Processor
- RedSail (PowerLine) Processor
Jan 8, 21:40 CST
Investigating -
We are currently investigating an issue affecting our Claim Processors systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.
Impacted Monitors:
- Test Claim A-1 Processor
Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Jan 8, 21:40 CST