All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cervey Homepage Operational
Cervey Software Websites Operational
Adjudicator Operational
Claims Reconciliation Operational
Clinical Trials Operational
340B RetailNAV Operational
340B SplitNAV Operational
Catalyst Operational
Passport Operational
Tracker Operational
Member Portal Operational
Prior Authorization Portal Operational
Cervey APIs Operational
Interface Broker Operational
Surescripts API Operational
Web Drug Search Operational
Beta Web Drug Search Operational
Passport - Pioneer Connection (API) Operational
Claim Processors Operational
Relay Processor Operational
Change Health Processor Operational
Direct Connect (Prod) Processor Operational
RedSail (PowerLine) Processor Operational
Test Claim A-1 Processor Operational
Test Claim A-2 Processor Operational
Test Claim B-1 Processor Operational
Test Claim B-2 Processor Operational
Eval A Processor Operational
Eval B Processor Operational
Claim Submission (API) Operational
Direct Connection (API) Operational
Services Operational
eFax Service Operational
Claim Support Service Operational
Claim Evaluation Service Operational
Reconciliation Remit Service Operational
Pre / Post Edit Service Operational
Generated Report Service Operational
Gateway Service Operational
Import Service Operational
Order Replenishment Service Operational
Jaspersoft Reporting Operational
Medispan Import Service Operational
DataQ Import Service Operational
EPCIS Operational
JScape MFT AS2 and SFTP Service Operational
M&D EDI File Transfers Operational
Sql Server Service Broker Status Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Cervey APIs Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Nov 6, 04:27 CST
Investigating - We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport - Pioneer Connection (API)

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Nov 6, 04:04 CST
Cervey Software Websites Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Nov 6, 04:27 CST
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Nov 6, 04:10 CST
Services Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Nov 6, 04:27 CST
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- EPCIS

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Nov 6, 04:06 CST

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Claim Processors Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Claim Processors systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Nov 2, 18:48 CST
Update - Impacted Monitors:
- Eval A Processor
- Eval B Processor
Nov 2, 18:32 CST
Investigating - We are currently investigating an issue affecting our Claim Processors systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Eval A Processor

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Nov 2, 18:32 CST
Cervey Software Websites Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Nov 2, 18:43 CST
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Nov 2, 18:31 CST
Services Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Nov 2, 18:42 CST
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- EPCIS

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Nov 2, 18:27 CST
Cervey APIs Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Nov 2, 18:42 CST
Investigating - We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport - Pioneer Connection (API)

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Nov 2, 18:28 CST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Claim Processors Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Claim Processors systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 22:17 CDT
Update - Impacted Monitors:
- Relay Processor
- Direct Connect (Prod) Processor
- RedSail (PowerLine) Processor
- Test Claim A-1 Processor
- Test Claim B-2 Processor
Oct 31, 22:09 CDT
Update - Impacted Monitors:
- Relay Processor
- RedSail (PowerLine) Processor
- Test Claim A-1 Processor
- Direct Connect (Prod) Processor
Oct 31, 21:59 CDT
Update - Impacted Monitors:
- Relay Processor
- Test Claim A-1 Processor
- RedSail (PowerLine) Processor
Oct 31, 21:58 CDT
Update - Impacted Monitors:
- Relay Processor
- Test Claim A-1 Processor
- Test Claim B-1 Processor
Oct 31, 21:58 CDT
Update - Impacted Monitors:
- Test Claim A-1 Processor
- Relay Processor
Oct 31, 21:57 CDT
Investigating - We are currently investigating an issue affecting our Claim Processors systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Test Claim A-1 Processor

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 21:57 CDT
Cervey Software Websites Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 18:02 CDT
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 16:36 CDT
Cervey APIs Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 18:01 CDT
Investigating - We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport - Pioneer Connection (API)

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 16:30 CDT
Services Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 18:01 CDT
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- EPCIS

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 16:30 CDT
Cervey Software Websites Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 15:31 CDT
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 15:21 CDT
Services Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 15:29 CDT
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- EPCIS

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 15:16 CDT
Cervey APIs Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 15:29 CDT
Investigating - We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport - Pioneer Connection (API)

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 15:15 CDT
Cervey APIs Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 14:18 CDT
Investigating - We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport - Pioneer Connection (API)

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 14:03 CDT
Cervey Software Websites Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 14:18 CDT
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 14:06 CDT
Services Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 14:16 CDT
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- EPCIS

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 14:02 CDT
Services Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 31, 00:13 CDT
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Jaspersoft Reporting

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 31, 00:03 CDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Claim Processors Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Claim Processors systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 29, 22:15 CDT
Update - Impacted Monitors:
- Eval A Processor
- Eval B Processor
Oct 29, 21:28 CDT
Investigating - We are currently investigating an issue affecting our Claim Processors systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Eval A Processor

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 29, 21:26 CDT
Services Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 29, 22:11 CDT
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- EPCIS

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 29, 21:23 CDT
Cervey Software Websites Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 29, 22:11 CDT
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 29, 21:40 CDT
Cervey APIs Degradation – Investigating Service Alerts
Resolved - We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Oct 29, 22:11 CDT
Investigating - We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport - Pioneer Connection (API)

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Oct 29, 21:23 CDT

Oct 28, 2026

No incidents reported.

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