Resolved -
We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Apr 19, 19:36 CDT
Update -
Impacted Monitors:
- Reconciliation Remit Service
- Pre / Post Edit Service
- Generated Report Service
- Gateway Service
- Import Service
- DataQ Import Service
- Claim Evaluation Service
Apr 19, 18:25 CDT
Update -
Impacted Monitors:
- Reconciliation Remit Service
- Generated Report Service
- Gateway Service
- Import Service
- DataQ Import Service
- Pre / Post Edit Service
Apr 19, 18:24 CDT
Update -
Impacted Monitors:
- Reconciliation Remit Service
- Generated Report Service
- Gateway Service
- Import Service
- DataQ Import Service
- eFax Service
Apr 19, 18:24 CDT
Update -
Impacted Monitors:
- Reconciliation Remit Service
- Generated Report Service
- Gateway Service
- Import Service
- DataQ Import Service
Apr 19, 18:24 CDT
Update -
Impacted Monitors:
- Generated Report Service
- Gateway Service
- Import Service
- Reconciliation Remit Service
Apr 19, 18:24 CDT
Update -
Impacted Monitors:
- Generated Report Service
- Gateway Service
- Import Service
- Medispan Import Service
Apr 19, 18:24 CDT
Update -
Impacted Monitors:
- Generated Report Service
- Import Service
- Gateway Service
Apr 19, 18:02 CDT
Update -
Impacted Monitors:
- Generated Report Service
- Import Service
Apr 19, 18:01 CDT
Update -
Impacted Monitors:
- Generated Report Service
- Order Replenishment Service
Apr 19, 18:01 CDT
Investigating -
We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.
Impacted Monitors:
- Generated Report Service
Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Apr 19, 18:00 CDT