All Systems Operational

Cervey Homepage Operational
90 days ago
99.78 % uptime
Today
Cervey Software Websites Operational
90 days ago
99.15 % uptime
Today
Adjudicator Operational
90 days ago
99.96 % uptime
Today
Claims Reconciliation Operational
90 days ago
100.0 % uptime
Today
Clinical Trials Operational
90 days ago
99.96 % uptime
Today
340B RetailNAV Operational
90 days ago
99.96 % uptime
Today
340B SplitNAV Operational
90 days ago
100.0 % uptime
Today
Catalyst Operational
90 days ago
100.0 % uptime
Today
Passport Operational
90 days ago
99.9 % uptime
Today
Tracker Operational
90 days ago
99.98 % uptime
Today
Member Portal Operational
90 days ago
97.15 % uptime
Today
Prior Authorization Portal Operational
90 days ago
94.58 % uptime
Today
Cervey APIs Operational
90 days ago
99.88 % uptime
Today
Interface Broker Operational
90 days ago
99.96 % uptime
Today
Surescripts API Operational
90 days ago
99.69 % uptime
Today
Web Drug Search Operational
90 days ago
99.98 % uptime
Today
Beta Web Drug Search Operational
90 days ago
99.98 % uptime
Today
Passport - Pioneer Connection (API) Operational
90 days ago
99.77 % uptime
Today
Claim Processors Operational
90 days ago
99.83 % uptime
Today
Relay Processor Operational
90 days ago
99.98 % uptime
Today
Change Health Processor Operational
90 days ago
99.98 % uptime
Today
Direct Connect (Prod) Processor Operational
90 days ago
99.95 % uptime
Today
RedSail (PowerLine) Processor Operational
90 days ago
99.78 % uptime
Today
Test Claim A-1 Processor Operational
90 days ago
99.78 % uptime
Today
Test Claim A-2 Processor Operational
90 days ago
99.99 % uptime
Today
Test Claim B-1 Processor Operational
90 days ago
99.63 % uptime
Today
Test Claim B-2 Processor Operational
90 days ago
99.83 % uptime
Today
Eval A Processor Operational
90 days ago
99.56 % uptime
Today
Eval B Processor Operational
90 days ago
99.56 % uptime
Today
Claim Submission (API) Operational
90 days ago
99.97 % uptime
Today
Direct Connection (API) Operational
90 days ago
99.98 % uptime
Today
Services Operational
90 days ago
99.8 % uptime
Today
eFax Service Operational
90 days ago
100.0 % uptime
Today
Claim Support Service Operational
90 days ago
99.98 % uptime
Today
Claim Evaluation Service Operational
90 days ago
100.0 % uptime
Today
Reconciliation Remit Service Operational
90 days ago
97.7 % uptime
Today
Pre / Post Edit Service Operational
90 days ago
100.0 % uptime
Today
Generated Report Service Operational
90 days ago
100.0 % uptime
Today
Gateway Service Operational
90 days ago
99.71 % uptime
Today
Import Service Operational
90 days ago
99.88 % uptime
Today
Order Replenishment Service Operational
90 days ago
100.0 % uptime
Today
Jaspersoft Reporting Operational
90 days ago
99.87 % uptime
Today
Medispan Import Service Operational
90 days ago
100.0 % uptime
Today
DataQ Import Service Operational
90 days ago
100.0 % uptime
Today
EPCIS Operational
90 days ago
99.66 % uptime
Today
JScape MFT AS2 and SFTP Service Operational
90 days ago
100.0 % uptime
Today
M&D EDI File Transfers Operational
90 days ago
100.0 % uptime
Today
Sql Server Service Broker Status Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 20, 2026

No incidents reported today.

Jan 19, 2026
Resolved - We have identified and resolved the issue affecting Cervey Homepage. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 19, 14:41 CST
Investigating - We are currently investigating an issue affecting our Cervey Homepage systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Cervey Homepage

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 19, 14:35 CST
Jan 18, 2026
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 18, 20:49 CST
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- 340B RetailNAV

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 18, 20:46 CST
Resolved - We have identified and resolved the issue affecting Cervey Homepage. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 18, 02:51 CST
Investigating - We are currently investigating an issue affecting our Cervey Homepage systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Cervey Homepage

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 18, 02:50 CST
Jan 17, 2026
Resolved - We have identified and resolved the issue affecting Cervey Homepage. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 17, 00:15 CST
Investigating - We are currently investigating an issue affecting our Cervey Homepage systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Cervey Homepage

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 17, 00:14 CST
Jan 16, 2026
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 16, 14:05 CST
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Member Portal

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 16, 14:03 CST
Jan 15, 2026

No incidents reported.

Jan 14, 2026
Resolved - We have identified and resolved the issue affecting Cervey Homepage. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 14, 18:46 CST
Investigating - We are currently investigating an issue affecting our Cervey Homepage systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Cervey Homepage

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 14, 18:44 CST
Resolved - We have identified and resolved the issue affecting Cervey Homepage. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 14, 15:35 CST
Investigating - We are currently investigating an issue affecting our Cervey Homepage systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Cervey Homepage

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 14, 15:33 CST
Jan 13, 2026

No incidents reported.

Jan 12, 2026
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 12, 01:51 CST
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Tracker

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 12, 01:46 CST
Jan 11, 2026
Resolved - We have identified and resolved the issue affecting Cervey Homepage. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 11, 00:01 CST
Investigating - We are currently investigating an issue affecting our Cervey Homepage systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Cervey Homepage

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 11, 00:00 CST
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Resolved - We have identified and resolved the issue affecting our Claim Processors systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 8, 21:46 CST
Update - Impacted Monitors:
- Direct Connect (Prod) Processor
- RedSail (PowerLine) Processor
- Test Claim A-1 Processor
- Test Claim B-1 Processor

Jan 8, 21:42 CST
Update - Impacted Monitors:
- RedSail (PowerLine) Processor
- Test Claim A-1 Processor
- Direct Connect (Prod) Processor

Jan 8, 21:41 CST
Update - Impacted Monitors:
- Test Claim A-1 Processor
- RedSail (PowerLine) Processor

Jan 8, 21:40 CST
Investigating - We are currently investigating an issue affecting our Claim Processors systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Test Claim A-1 Processor

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 8, 21:40 CST
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Jan 6, 09:09 CST
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Prior Authorization Portal

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

Jan 6, 09:08 CST