Partial System Outage

Cervey Homepage Operational
90 days ago
99.77 % uptime
Today
Cervey Software Websites Major Outage
90 days ago
99.83 % uptime
Today
Adjudicator Operational
90 days ago
100.0 % uptime
Today
Claims Reconciliation Operational
90 days ago
99.99 % uptime
Today
Clinical Trials Operational
90 days ago
99.99 % uptime
Today
340B RetailNAV Operational
90 days ago
99.99 % uptime
Today
340B SplitNAV Operational
90 days ago
100.0 % uptime
Today
Catalyst Operational
90 days ago
100.0 % uptime
Today
Passport Operational
90 days ago
99.77 % uptime
Today
Tracker Operational
90 days ago
99.98 % uptime
Today
Member Portal Major Outage
90 days ago
98.62 % uptime
Today
Prior Authorization Portal Operational
90 days ago
99.98 % uptime
Today
Cervey APIs Operational
90 days ago
99.9 % uptime
Today
Interface Broker Operational
90 days ago
99.99 % uptime
Today
Surescripts API Operational
90 days ago
99.87 % uptime
Today
Web Drug Search Operational
90 days ago
99.93 % uptime
Today
Beta Web Drug Search Operational
90 days ago
99.93 % uptime
Today
Passport - Pioneer Connection (API) Operational
90 days ago
99.76 % uptime
Today
Claim Processors Operational
90 days ago
99.93 % uptime
Today
Relay Processor Operational
90 days ago
99.77 % uptime
Today
Change Health Processor Operational
90 days ago
99.93 % uptime
Today
Direct Connect (Prod) Processor Operational
90 days ago
99.99 % uptime
Today
RedSail (PowerLine) Processor Operational
90 days ago
99.96 % uptime
Today
Test Claim A-1 Processor Operational
90 days ago
99.96 % uptime
Today
Test Claim A-2 Processor Operational
90 days ago
99.98 % uptime
Today
Test Claim B-1 Processor Operational
90 days ago
99.96 % uptime
Today
Test Claim B-2 Processor Operational
90 days ago
99.98 % uptime
Today
Eval A Processor Operational
90 days ago
99.9 % uptime
Today
Eval B Processor Operational
90 days ago
99.92 % uptime
Today
Claim Submission (API) Operational
90 days ago
99.91 % uptime
Today
Direct Connection (API) Operational
90 days ago
99.93 % uptime
Today
Services Operational
90 days ago
99.94 % uptime
Today
eFax Service Operational
90 days ago
99.94 % uptime
Today
Claim Support Service Operational
90 days ago
99.95 % uptime
Today
Claim Evaluation Service Operational
90 days ago
99.94 % uptime
Today
Reconciliation Remit Service Operational
90 days ago
99.94 % uptime
Today
Pre / Post Edit Service Operational
90 days ago
99.94 % uptime
Today
Generated Report Service Operational
90 days ago
99.92 % uptime
Today
Gateway Service Operational
90 days ago
99.92 % uptime
Today
Import Service Operational
90 days ago
99.99 % uptime
Today
Order Replenishment Service Operational
90 days ago
99.92 % uptime
Today
Jaspersoft Reporting Operational
90 days ago
99.99 % uptime
Today
Medispan Import Service Operational
90 days ago
99.93 % uptime
Today
DataQ Import Service Operational
90 days ago
99.94 % uptime
Today
EPCIS Operational
90 days ago
99.72 % uptime
Today
JScape MFT AS2 and SFTP Service Operational
90 days ago
100.0 % uptime
Today
M&D EDI File Transfers Operational
90 days ago
100.0 % uptime
Today
Sql Server Service Broker Status Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 9, 2026

No incidents reported today.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026
Resolved - We have identified and resolved the issue affecting our Cervey APIs systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
May 31, 18:22 CDT
Investigating - We are currently investigating an issue affecting our Cervey APIs systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport - Pioneer Connection (API)

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

May 31, 17:24 CDT
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
May 31, 18:22 CDT
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- EPCIS

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

May 31, 17:23 CDT
Resolved - We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
May 31, 18:22 CDT
Investigating - We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Passport

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

May 31, 17:27 CDT
May 30, 2026

No incidents reported.

May 29, 2026
Resolved - We have identified and resolved the issue affecting our Services systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
May 29, 23:58 CDT
Investigating - We are currently investigating an issue affecting our Services systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.

Impacted Monitors:
- Jaspersoft Reporting

Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.

May 29, 23:57 CDT
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.