Resolved -
We have identified and resolved the issue affecting our Cervey Software Websites systems. All impacted monitors have returned to a healthy state. We will continue to monitor the systems closely. Thank you for your patience.
Dec 2, 13:19 CST
Update -
Impacted Monitors:
- Member Portal
- Prior Authorization Portal
Dec 2, 13:16 CST
Investigating -
We are currently investigating an issue affecting our Cervey Software Websites systems. The monitor(s) below have triggered alert(s), indicating potential degradation in performance or availability.
Impacted Monitors:
- Member Portal
Our engineering team is actively investigating the root cause and working to mitigate the impact. We will provide updates as more information becomes available.
Dec 2, 12:31 CST